Our relaxed cancellation policy is in effect until September 18, 2021 – details are also available on request by email at info@delano.at:

– up to 8 days before arrival: no cancellation fees

– in the last week before arrival: 90% of the booked stay

– In the event of an official travel warning from the authorities, any reservation will be canceled free of charge.

– We also recommend that you take out European travel insurance – this also covers travel interruptions etc. in the event of Covid-19 illnesses. More information can be found here!

After this period, our regular cancellation conditions apply:

– up to 3 months before arrival: no cancellation fees

– 3 months to 1 month before arrival: 40% of the booked stay

– from 1 month to 1 week before arrival: 70% of the booked stay

– in the last week before arrival: 90% of the booked stay